Privacy Policy

Effective Date: 04/September/2025

At Mernova, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store.

Information We Collect

We may collect the following types of information:

Personal Identifiable Information (PII): Name, billing/shipping address, email, phone number, and payment details.

Device Information: IP address, browser type, operating system, and cookies.

Order Information: Items purchased, shipping details, and payment method.

How We Use Your Information

We use the information we collect to:

Order Fulfillment: Process your orders, arrange shipping, and provide invoices.

Communication: Send order updates, respond to inquiries, and, if you opt in, share promotional offers.

Improvement: Enhance our website, services, and overall customer experience.

Sharing Your Information

We do not sell or rent your personal information. We only share it with trusted third parties when necessary:

Service Providers: Such as payment processors, shipping companies, and marketing platforms.

Legal Compliance: When required by law or to protect our rights and the safety of our customers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Access & Correction: You can request access to the personal data we hold about you and ask for corrections.

Opt-Out: You may opt out of receiving marketing or promotional emails at any time by using the unsubscribe link or contacting us directly.

Sales Tax Information

Sales tax is applicable based on your location. For detailed information on sales tax rates and shipping taxability, please refer to our Sales Tax Information section.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📍 Mernova
1542 54th St, Brooklyn, NY 11219, USA
Email: info@mernova.com
Phone: +1 718 717 7463